ORDERING OUR PRODUCTS:
First:
-Check out our full line of products and pricing by clicking on the picture in the wheel at The Waste Reduction Store.
-Consider all sizing options and prices
-Determine your monthly volume needs
Placing Your Order by Email:
-Open the page with the item you are interested in purchasing
-Open the email dialogue box
-Input the items you want by typing them out or copying them into your email
-Include description of the item, sizing and number of CASES you want for each item
-Provide your contact information
-Send email
-You should receive a confirmation that your order was sent.
-We will call you within two business days
-If you do not receive a confirmation that your order was received then call us. There may have been a system error.
-We will follow up and confirm the products that interest you and a delivery date with shipping costs.
Placing you order by Phone:
-Call us to discuss your needs
-We will write up the order and send a copy by fax to confirm.
Regular Orders:
For orders of more than a value of $1000 we ask that you pay a 50% deposit for your order with the balance due upon delivery. After a payment history and ordering schedule has been stablished (usually this takes six months) we are open to establishing alternative terms of payment. Payments can be made by cheque or cash. Deposits should only be sent after your sales order is confirmed and an invoice has been sent.
Brokered and Contract Orders:
Alternative payment schedules may be considered.
All products are available. Some items are only available on special order. Special order items may take up to one month to receive.
We keep stock on items based on projections from our growing customer base. If you are a new customer with large volume needs please contact us ASAP to discuss your needs and ordering schedule. New customers should plan on a two weeks or longer to receive product.
In Winnipeg:
Free Delivery is included on orders of $400.00 or more.
Smaller orders can be accommodated if the customer is willing to pay for shipping and handling.
Note: We do not process orders of less than four cases. A box of stir sticks does not count as a case of products.
Outside Winnipeg:
Free delivery on orders over $1500.00 for businesses located between Winnipeg and Vancouver and Winnipeg and Montreal.
Free delivery into the Maritimes and onto the southern part of Vancouver Island on orders over $2500.00
Orders will ship out depending on shipping company schedule.
Shipping Companies:
We can ship with any company you may have an account with. Otherwise we will determine the cheapest available option for your area. We can charge you or send collect.
Greyhound has provided a very reliable service to most of our customers for 15 cases or less of product. On palettes we use a variety of trucking companies across the country.
We will refund or replace damage products. We do not accept returns unless there was an error on our behalf. Other returns will be charged a 25% handling and shipping fee.
Our pricing is very competitive. As we grow we pass on our savings to our committed customer base. If you can find the same product for less within Canada we will do our best to match that price for regular customers. We are committed to our customer base who wants us all to grow sustainably.
Prices may change without notice and price decreases/increases may not have been updated on this website.
Are you interested in setting up a similar business? You want to create some abundance for yourself and others with cool green products like these? Give us a call and we will see how we can help you get there! Contact us through the ‘Contact us’ icon.
"Putting food in touch with nature."